Eligibility for Returns
- To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging.
- Perishable items such as fresh produce or refrigerated goods are not eligible for return.
Return Initiation
- Customers must initiate the return process within 1 day of receiving the product.
- To initiate a return, customers should contact our customer support team at +91 9080988388 .
Return Process
- Once the return is approved, customers will receive instructions on how to return the product.
- Customers are responsible for the cost of return shipping, unless the return is due to an error on our part.
Refund or Replacement
- Upon receiving the returned product, we will inspect it and notify the customer of the status of the return.
- If the return is approved, customers may choose between a refund or a replacement product.
Refund Processing
- Refunds will be processed within 3 to 4 business days after the return is approved.
- Refunds will be issued to the original payment method used for the purchase.
Non-Returnable Items
- Certain items are non-returnable, including gift cards, downloadable software, and perishable goods.
Damaged or Defective Products
- If a product is received damaged or defective, customers must contact us within 1 day of receiving the item.
- We may request photos or other documentation to assess the damage or defect.
Cancellations
- Order cancellations are accepted within 1 hour of order placement.
- Once an order has been processed and shipped, it cannot be canceled.
Exchange Policy
- We do not currently offer exchanges. Customers can return the original item and place a new order for the desired product.
Contact Information:
Ph: +91 9080988388
Mail: saravanapriyan0599@gmail.com